What are your shipping rates?
We're happy to offer the following flat rate shipping, Australia Wide.
- $9.95 for orders under $149.99
- FREE for orders over $150
When will I get my order?
If your order is placed before 9pm, we will dispatch your order the next business day with either Sendle (courier) or Australia Post, whichever is the most cost effective for the size of your order.
- East Coast and South Australia Metro = 2-4 business days
- Western Australia and Rural/Remote locations = up to 12 business days
* Note that these are average order times, and can't predict the exact delivery date of your order.
Sorry to say that we do not currently offer EXPRESS shipping. If you need your order sent express, please contact us PRIOR TO CHECKOUT so we can give you an estimated delivery date. If your order is for Sydney, Melbourne or Brisbane Metro, our courier service will often get your order to you within 1-2 days of dispatch.
If I place my order now, when do you ship out?
Orders received before 9pm will be shipped out the next business day (Mon-Fri). Unfortunately we can't offer same day dispatch (as our courier needs to be booked the day prior), but if you REALLY need your order ASAP, please email us at email@example.com before you checkout to make sure we can get the order to you in time! Example: if you order at 11pm Thursday night, your order will be dispatched first thing the following Monday.
Will I be able to track my order?
Of course! You'll get a tracking link from Sendle or Aus Post when your parcel has been dispatched!
Where do you ship from?
We ship from Sydney, NSW Australia.
Where do you ship to?
Anywhere in this lovely country we call Australia.
Do you ship internationally?
Australia is surrounded by a HUGE amount of ocean, making it quite expensive to ship overseas. Currently, we're only set up to ship within Australia. Never say never though, if you're overseas and super keen on purchasing a kit, just contact us and we'll see what we can do!